home

Browse documentation

SmartFlow Knowledge Center

Get access to documentation, training, and other high-quality resources.

Get the SmartFlow version number and device ID

The SmartFlow version number and device ID is important information that helps IDEXX customer support correct problems for you.

To get the SmartFlow version number and device ID, do this procedure.
  1. Go to the whiteboard.
  2. Select the support button.
    SmartFlow shows the CONTACT SUPPORT dialog box.
The CONTACT SUPPORT dialog box shows the device ID and SmartFlow version number.