Neo: Operation with SmartFlow and CUBEX
This table gives the general workflow to use Neo with SmartFlow and a CUBEX cabinet.
| Step | Information |
|---|---|
| 1 | The patient exists in Neo. |
| 2 | The patient arrives in the clinic and is sent to SmartFlow (the patient ID in SmartFlow and Neo match). |
| 3 | SmartFlow reaches out to CUBEX to ask if that patient exists. If that patient ID exists in CUBEX, SmartFlow will update the patient information accordingly. If the patient is not in CUBEX, SmartFlow shows a red banner with a button requesting if the user wants to send the patient to CUBEX. If they do not action that request no profiles will be sent from SmartFlow to CUBEX on that patient as the patient will not exist in CUBEX. |
| 4 | When medications are added to SmartFlow, SmartFlow sends patient ID and inventory ID to CUBEX. |
| 5 | The user goes to the cabinet and puts in the patient ID. The profile of the medication is already there with the quantity. Note: No communication happens between CUBEX and SmartFlow at this time. |
| 6 | The user signs off the medication in SmartFlow, which pushes a billing charge to Neo. |
Note: Neo does not have a dedicated integration for CUBEX. Because CUBEX has a SmartFlow integration and Neo has a SmartFlow integration, SmartFlow is the primary system that controls data sync between Neo and CUBEX.