home

Browse documentation

SmartFlow Knowledge Center

Get access to documentation, training, and other high-quality resources.

Find your organization's IDEXX Clinic ID

The IDEXX Clinic ID helps IDEXX customer support to identify your organization. It is possible that IDEXX customer support will ask for your IDEXX Clinic ID during a phone call.

To find your organization's IDEXX Clinic ID, do this procedure.
  1. Select the user account button.
    The user account icon
    SmartFlow shows more settings.
  2. Select ACCOUNT.
    SmartFlow shows your account information.
  3. In the Clinic section, find IDEXX CLINIC ID.
    Note: If SmartFlow does not show your IDEXX Clinic ID, contact IDEXX customer support.
You have your organization's IDEXX Clinic ID.