SmartFlow treatments synced to ezyVet have a quantity of zero
If you recorded a treatment quantity in SmartFlow but SmartFlow synced a zero quantity to ezyVet, do this troubleshooting.
A practice manager set the ezyVet Events setting of the applicable treatment to OFF
Set ezyVet Events to ON
- Select the user account button.
- Select SETTINGS.SmartFlow shows a General settings screen.
- In the TEMPLATES AND FORMS section, select Parameters.SmartFlow shows a Parameters screen.
- Select the applicable treatment.SmartFlow shows the treatment settings.
- Set ezyVet Events to ON.
- Select Update.