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SmartFlow treatments synced to ezyVet have a quantity of zero

If you recorded a value of a treatment in SmartFlow and SmartFlow synced a zero quantity to ezyVet, do this troubleshooting.

A practice manager set the ezyVet Events setting of the applicable parameter to OFF

Set the ezyVet Events setting of the applicable parameter to ON

  1. ERROR - unresolved reference (smartflow-task-reusables-1)
  2. ERROR - unresolved reference (smartflow-task-reusables-1)
  3. ERROR - unresolved reference (smartflow-task-reusables-1)
  4. ERROR - unresolved reference (smartflow-task-reusables-1)
  5. ERROR - unresolved reference (smartflow-task-reusables-1)
  6. ERROR - unresolved reference (smartflow-task-reusables-1)

When added a treatment to a flowsheet, you did not complete the configuration of the treatment

Complete the configuration of the applicable treatment

  1. Go to the whiteboard.
  2. ERROR - unresolved reference (smartflow-task-reusables-1)
  3. ERROR - unresolved reference (smartflow-task-reusables-1)
  4. Find and select the applicable treatment.
    A treatment
    SmartFlow shows a dialog box with settings that you can use to configure the treatment:
    Treatment configuration settings
  5. ERROR - unresolved reference (smartflow-task-reusables-1)
    The Done button
    If you added a fluid product to the flowsheet, SmartFlow shows the maintenance rate. If you added a medication product to the flowsheet, SmartFlowt shows the concentration.
  6. ERROR - unresolved reference (smartflow-task-reusables-1)