<body id="task-800"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Install the <span class="keyword">SmartFlow</span> app</h1><div class="body taskbody"><p class="shortdesc">Before you can use the <span class="keyword">SmartFlow</span> app, you must install it.</p><section class="section context">To install the app, do this procedure.<div class="note note note_note"><span class="note__title">Note:</span> You can only use an <span class="keyword">iPad</span> to install the <span class="keyword">SmartFlow</span> app.</div></section><ol class="ol steps"><li class="li step stepexpand"><span class="ph cmd">Use an <span class="keyword">iPad</span> to open <span class="keyword">Apple App Store</span>. </span></li><li class="li step stepexpand"><span class="ph cmd">Find and install <span class="keyword">SmartFlow</span>.</span><div class="itemgroup info"><img class="image" src="https://smartflow.deploy.heretto.com/v4/deployments/89aLMNnLJLbhPZ3ThAse/object/2e2f78db-bd05-42f8-9b9e-3eed11559bf1?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6ImV6eXZldCIsImh0dHBzOi8vam9yc2VrLmNvbS9lemQvb2JqZWN0X3V1aWQiOiIyZTJmNzhkYi1iZDA1LTQyZjgtOWI5ZS0zZWVkMTE1NTliZjEiLCJleHAiOjE3NjIxMTkyOTAsImp0aSI6IjQzOWVlOGIwMzgzMDRhMjRhMGY3MWJlZTYwYjMwYTJhIiwiaHR0cHM6Ly9qb3JzZWsuY29tL2V6ZF9maWxlc2V0Ijoic1gxM3kwWmVpYXlYdnNwdlRSQ1EifQ.oLHwIhMTf3T58dxrLtO94kTLffvGzo7CQnq3OSV0sZ4" alt="The install button"></div></li></ol><section class="section result">The <span class="keyword">SmartFlow</span> app is installed on your <span class="keyword">iPad</span>.</section></div><nav role="navigation" class="related-links"><div class="familylinks"><div class="parentlink"><span class="hd-label">Parent topic:</span> <a class="link" href="/browse-documentation/sign-in-and-access">Sign-in and access</a></div></div></nav></article></main></body>

Before you can use the SmartFlow app on your iPad, it is necessary to sign in to the app.

Sign in to the SmartFlow app for the first time

Sign-in and access

Learn about why it is necessary for a practice manager to make a different SmartFlow user account for each staff member.

About SmartFlow user accounts and sign-in

Before you can use the SmartFlow app, you must install it.

Install the SmartFlow app

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<body id="topic-o4accukz"><main role="main"><article role="article" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">SmartFlow-featured</h1><div class="body accordions-wrapper"><p class="shortdesc"></p><div class="div accordions-heading">Featured content</div><div class="div accordion-container">
            <div class="div accordion-item">Smartflow offline mode survey</div>
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                <div class="div accordion-text">We are conducting a survey to re-evaluate the need for offline mode, focusing on dropout handling versus disaster resilience. We’re inviting users to share their insights in a 30-minute survey call with our team. Participants will receive a $100 gift card as a thank-you for their time and feedback.</div><a class="xref j-external-link" href="https://outlook.office.com/book/IDEXXUXResearch@IDEXX.onmicrosoft.com/s/YqFwXtmwAE2VDYF1TkzAsg2?ismsaljsauthenabled" target="_blank">More</a>
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            <div class="div accordion-item">Help shape the future of Fluids and CRIs in SmartFlow</div>
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                <div class="div accordion-text">If you're a SmartFlow user, a veterinary technician or veterinarian, or work in a specialty or emergency setting, we want to hear from you. Take a quick 10-minute survey and share your insights to help improve SmartFlow's Fluids and CRI features. As a thank-you for your time, you'll receive a $10 gift card!</div><a class="xref j-external-link" href="https://surveys.itsforvets.com/jfe/form/SV_bHgtYC4leHbgnP0" target="_blank">More</a>
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            <div class="div accordion-item">About SmartFlow user accounts and sign-in</div>
            <div class="div accordion-content">
                <div class="div accordion-text">Learn about why it is necessary for a practice manager to make a different SmartFlow user account for each staff member. </div><a class="xref" href="/browse-documentation/sign-in-and-access/about-smartflow-user-accounts-and-sign-in">More</a>
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            <div class="div accordion-item">Site configuration</div>
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                <div class="div accordion-text">Configure SmartFlow to operate correctly for your organization.</div><a class="xref" href="/browse-documentation/site-configuration">More</a>
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            <div class="div accordion-item">Device management</div>
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                <div class="div accordion-text">Configure your devices to operate SmartFlow.</div><a class="xref" href="/browse-documentation/device-management">More</a>
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            <div class="div accordion-item">Make a SmartFlow user account</div>
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                <div class="div accordion-text">To give staff access to SmartFlow, a practice manager makes a user account for them.</div><a class="xref" href="/browse-documentation/staff-management/make-a-smartflow-user-account">More</a>
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            <div class="div accordion-item">Sign in to the SmartFlow app for the first time</div>
            <div class="div accordion-content">
                <div class="div accordion-text">Before you can use the SmartFlow app on your iPad, it is necessary to sign in to the app.</div><a class="xref" href="/browse-documentation/sign-in-and-access/sign-in-to-the-smartflow-app-for-the-first-time">More</a>
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Let IDEXX help you implement preventive care guidelines simply and seamlessly into your practice’s day-to-day workflow.

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Get answers fast from our extensive library of detailed documentation.

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Prepare necessary information and do standard tasks for a patient before they stay at your practice.

Prepare for a patient to stay at your practice

Make sure that SmartFlow has the necessary treatment information for a patient before they stay at your practice.

Prepare a patient's treatment

Use whiteboards to see information about all patients in an area.

Whiteboards

Use SmartFlow to help you monitor the general  tasks that you do for your patients.

Record general tasks for a patient

Use SmartFlow to help you monitor the medical treatments that you do for your patients.

Record treatment for a patient

Use SmartFlow to record when you make changes to a patient's treatment.

Make changes to a treatment

Stop treatment for a patient when necessary.

Stop treatment

Make sure that you prepare and monitor a patient's anesthesia correctly for their applicable procedure.

Anesthesia

Record the cost of work that you do so that it shows on the client's invoice.

Invoicing

When you have completed the necessary care for a patient, discharge them.

Discharge

Configure SmartFlow to make sure that your staff can use it easily.

Staff management

Configure your devices to operate SmartFlow.

Device management

Configure SmartFlow to operate correctly for your organization.

Site configuration

Use the SmartFlow API to easily sync information between SmartFlow and other veterinary software.

Integrations

Find information about treatment templates from data that SmartFlow collects. Then, use the information to do your work better.

Analytics

SmartFlow has tools and methods that help you to get good customer support quickly and easily.

Customer support

Read about changes and new features of IDEXX SmartFlow software releases.

Release notes

Read a list of terms and abbreviations that show in SmartFlow documentation.

Glossary

Read about updates to the SmartFlow Knowledge Center.

SmartFlow Knowledge Center: New and published

Read about important new  features of IDEXX SmartFlow software releases.

SmartFlow Knowledge Center

Get access to documentation, training, and other high-quality resources.

Install the SmartFlow app

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