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Troubleshooting RxWorks and SmartFlow

RxWorks does not show a patient's SmartFlow records after you discharge a patient

If a patient record in RxWorks does not show the patient's SmartFlow records after you discharge them, do these troubleshooting steps.

A practice manager configured SmartFlow to merge reports into one PDF document

Configure SmartFlow to sync each report as one PDF document

  1. ERROR - unresolved reference (smartflow-task-reusables-1)
  2. ERROR - unresolved reference (smartflow-task-reusables-1)
  3. ERROR - unresolved reference (smartflow-task-reusables-1)
  4. Set MERGE REPORTS INTO ONE PDF to No.
    The MERGE REPORTS INTO ONE PDF setting
Troubleshooting
SmartFlow
Practice manager

Last updated: December 8, 2025

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