Removal of completed treatments from SmartFlow
While a Neo consultation has the Draft status, you can make any changes directly in Neo or by entering new quantity or the volume into the SmartFlow flowsheet. However, when you complete the consultation in Neo, SmartFlow does not sync changes to the consultation.
So, deleting a completed treatment in SmartFlow will also delete the corresponding product an unpaid, paid or partly paid consultation in Neo.
- Vaccine
- Prescription
- Diagnostic orders
If a treatment has been completed on the SmartFlow treatment sheet and is then deleted, the product will not be removed if the consultation has been marked as Ready to Go.
The corresponding product line on unpaid, partly paid and paid Neo consultations won't be deleted. The following records will not be deleted if they are related to the product line: vaccine, prescription, and diagnostic orders.