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Disable the SmartFlow integration

If you decide to stop the connection between Neo and SmartFlow, there is an option to deactivate integration.

To disable the integration, do this procedure.
  1. Sign in to Neo.
  2. Select your name in the menu bar, then select Administration.
    The Administration command
  3. Select SmartFlow.
    The SmartFlow command
    Neo shows a Smart Flow Settings screen.
  4. Select the ellipsis that is adjacent to the SmartFlow API Key box.
    The ellipsis that is adjacent to the SmartFlow API Key box
  5. Select Deactivate.
    The Deactivate button
    The user will then receive a pop-up to confirm change.
  6. Select OK.
The integration is disabled. Data sync between Neo and SmartFlow stops.