ezyVet shows a error: medic not found error message
If ezyVet shows the Error: Medic not found error message, do these troubleshooting steps.
A practice manager did not configure the user account of the staff member to sync to SmartFlow
Configure ezyVet to sync the user account to SmartFlow
ERROR - unresolved reference (troubleshooting-reusables-1)
- ERROR - unresolved reference (task-reusables-primary-tabs)
- ERROR - unresolved reference (task-reusables-settings-list-of-the-admin-tab)
- ERROR - unresolved reference (task-reusables-settings-list-of-the-admin-tab)
- ERROR - unresolved reference (task-reusables-user-account-and-role-management)
- Enable Sync with Electronic Treatment Sheet.
- ERROR - unresolved reference (task-reusables-save-confirm-validate-buttons)
The user account of the staff member does not have access to the applicable department
Configure the access settings o the user account of the staff member
A practice manager or a person with the necessary administrator permissions must do these steps.
- ERROR - unresolved reference (task-reusables-primary-tabs)
- ERROR - unresolved reference (task-reusables-settings-list-of-the-admin-tab)
- ERROR - unresolved reference (task-reusables-settings-list-of-the-admin-tab)
- ERROR - unresolved reference (task-reusables-user-account-and-role-management)
- ERROR - unresolved reference (task-reusables-user-account-and-role-management)
- ERROR - unresolved reference (task-reusables-save-confirm-validate-buttons)