SmartFlow operates slowly
Your iPad has a bad connection to the wireless network.
Note: Do a check to see if SmartFlow operates correctly after you complete each step.
- Move the iPad closer to the router for your wireless network.
- Restart the iPad.
- Restart your wireless network.
SmartFlow has a bad connection to your practice information management system (PIMS).
Select the sync button.
SmartFlow syncs data to your PIMS.
SmartFlow has more than 14 flowsheets for some patients.
- For each patient that is no longer at your clinic, discharge the patient in SmartFlow.
- If a patient stayed at your clinic for more than 14 days, and is still at your clinic, make a template from their treatments.
- Discharge the patient in SmartFlow.
- Admit the patient in SmartFlow.
- Use the template that you made in step 2 to schedule the same treatments for the patient.
You do not have the latest version of SmartFlow.
- Select Update.The iPad updates the SmartFlow app.
Your iPad does not have the latest version of iPadOS.
- In the left sidebar, select General.The iPad shows buttons that can open pages for settings.
- Select Software Update.If your iPad does not have the latest version of iPadOS, the iPad shows information about the latest version.
- If your iPad shows the latest version of iPadOS, select Update Now.Your iPad downloads and installs the latest version of iPadOS.Note: After your iPad installs the latest version of iPadOS, it will restart.