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Cancel your SmartFlow subscription

You can cancel your SmartFlow subscription if necessary. For example, if you do not use SmartFlow, you can cancel your subscription.

Make sure that your user account has level six user permissions.
To cancel your subscription, do this procedure.
  1. Select the user account button.
    The user account icon
    SmartFlow shows more settings.
  2. Select SETTINGS.
    The SETTINGS command
    SmartFlow shows the General screen.
  3. Select Cancel Subscription.
    The Cancel Subscription button
    SmartFlow shows the Continue Cancellation dialog box.
  4. Select Cancel Subscription.
    The Cancel Subscription button
    Your browser shows the SmartFlow Subscription Cancellation form in a new tab.
  5. Answer each question of the form.
  6. Select Submit.
You canceled your SmartFlow subscription.
Note: It can take between seven and ten business days to process the cancellation.