Release notes (SmartFlow web app): July 2026

The SmartFlow web app has the following changes from July, 2026.

Change: 20 July, 2026

Note: New Fluids is a pilot feature and is only available for Early Adopters customers. For more information about New Fluids, go to Get started with New Fluids.

SmartFlow keeps the weight-based rate (ml/kg/hr) that you enter for a New Fluids treatment. If the weight of the patient changes, a treatment that has not started shows a red dot. When you open the treatment, SmartFlow recalculates the absolute rate for the new weight. SmartFlow does not change a treatment that has started. If you save the treatment in the SmartFlow iPad app, the treatment keeps an absolute rate only.

New: List management CSV import and export (13 July, 2026)

On the List Management settings page, you can import problems and procedures from a CSV file. You can also export problems and procedures to a CSV file. You can do this for problems only, for procedures only, or for both at the same time. A CSV template with the correct column names and example data is available to download from the List Management settings page.

Note: Only user accounts with Level 6 permissions can import and export these records.

Fix: 6 July, 2026

When you select Send To SmartFlow in ezyVet, the cursor is not in the date field of the popup window. As a result, the calendar does not open and does not hide the Send To SmartFlow button. Previously, the cursor was in the date field, and you had to close the calendar before you could select the button.

Changes: 3 July, 2026

The header of the SmartFlow web app has two new buttons that give you access to more useful resources:

What's New
Help & Support

Figure 1. The Help & Support and What's New buttons

You can easily see the most important features and functions in each version of SmartFlow in a What's New popup window. To open the popup window, select the What's New button in the header of the SmartFlow web app.

Select Help & Support to get access to these options:

Browse Knowledge Center (SmartFlow Knowledge Center)
Access online training (SmartFlow Knowledge Center)
Submit support ticket (Submit a ticket)
Monitor support tickets (SmartFlow support tickets)
Call support team (Opens a popup window that has customer support phone numbers)
Schedule support session (IDEXX Support (ezyVet, Vet Radar & SmartFlow))
Request consulting services (Please fill out this form)
Ideas & feature requests (IDEXX SmartFlow Ideas Portal)
Release notes (Knowledge Center)
Check status page (IDEXX Software Status)

The bug and phone icons that were previously at the right of the screen are removed.

Changes: 1 July, 2026

The Flowsheet report shows the initials of staff that gave New Fluids treatments.
Initials in Flowsheet report

SmartFlow Knowledge Center

Get access to documentation, training, and other high-quality resources.