RxWorks does not show a patient's SmartFlow records after you discharge a patient
If a patient record in RxWorks does not show the patient's SmartFlow records after you discharge them, do these troubleshooting steps.
A practice manager configured SmartFlow to merge reports into one PDF document
Configure SmartFlow to sync each report as one PDF document
- Select the user account button.SmartFlow shows more settings.
- Select SETTINGS.SmartFlow shows the General screen.
- In the SETTINGS section, select Documents Management.SmartFlow shows the Documents Management screen.
- Set MERGE REPORTS INTO ONE PDF to No.