The iPad app does not show a form
If the SmartFlow iPad app does not show a form, do these troubleshooting steps.
A practice manager did not configure the form to show
Set Show on Main Screen to NO
- Select the user account button.
- Select SETTINGS.SmartFlow shows a General settings screen.
- In the TEMPLATES AND FORMS section, select Forms.SmartFlow shows a Forms screen.
- Hover over the name of the form, then select the applicable form.SmartFlow shows form settings.
- Select the pencil button that is adjacent to the form name.SmartFlow shows an Edit Form dialog box.
- Set Show on Main Screen to No.
- Select Done.
A practice manager did not sync the form to your organization's iPads
Select SEND TO IPADS
- Select the user account button.
- Select SETTINGS.SmartFlow shows a General settings screen.
- In the TEMPLATES AND FORMS section, select Forms.SmartFlow shows a Forms screen.
- Hover over the name of the form, then select the applicable form.SmartFlow shows form settings.
- Select SEND TO IPADS.