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Prepare for a patient to stay at your practice

Prepare a patient's treatment

Whiteboards

Record general tasks for a patient

Record treatment for a patient

Make changes to a treatment

Stop treatment

Anesthesia

Invoicing

Discharge

Staff management

Device management

Site configuration

Integrations

IDEXX Animana

Troubleshooting Animana and SmartFlow

Analytics

Customer support

Release notes

Glossary

SmartFlow Knowledge Center: New and published

Animana shows the `Patient not found on this location` error message

If you try to discharge a patient from SmartFlow, and Animana shows the Patient not found on this location error message, do these troubleshooting steps.

Restore the flowsheet and use Animana to discharge the patient

Select the user account button.
SmartFlow shows more settings.
Select ARCHIVE.
SmartFlow shows the All Hospitalizations screen.
Select the Restore button of the applicable patient.
SmartFlow shows the Restore Hospitalization dialog box.
Select Restore.
Go to your Animana site.
Find and open the applicable patient record.
Select SmartFlow.