About SmartFlow and changing practice information management systems
If your organization wants to change practice information management system (PIMS) to another PIMS that integrates with SmartFlow, it is important that you speak to ezyVet customer support.
A SmartFlow Integration Specialist must help to change the integrated PIMS in SmartFlow. After you speak to ezyVet customer support, they will pass the information to our Integrations team. They will schedule a time to switch the EMR settings.